Short URL for Launchpad App- Error

Hi

I need a small help

I have a custom application in fiori launchpad which is giving an error when it is accessed using a short url

https://<hostname>:<port>/fiori#AppName

Error: sap/packagename/~8BEF....... not found!

This does not happen when I use the complete url

https://<hostname>:<port>/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html#AppName

Can anyone please help to resolve this?

Regards

Lavanya