If you are facing issues setting up or using My Inbox, this document can help you.

Frequently, issues faced in My Inbox are due to missing or incorrect configurations or improper set-up of SAP Gateway and backend systems. In case of any issues, it is advised to check the browser console and the SAP Gateway error logs. Mostly, the error mentioned could help solve the issue.

How to view error details in browser console

1. In the browser, press F12 key to open browser developer tool
2. Click on tab ‘Console’ to view the error details

How to access SAP Gateway error logs

1. Login to SAP Gateway system
2. Go to transaction /IWFND/ERROR_LOG
3. Double-click relevant entry based on timestamp and user to view details in the bottom pane

Some of the common issues and the solutions are mentioned as follows.

1. No tasks are displayed in My Inbox

There could be several reasons to this.

1.1. Software component IW_PGW is not installed

Detection Activity:

1. Error ‘No service found for namespace /IWPGW/, name TASKPROCESSING, version 0002’ is seen in SAP Gateway error log

2. Software component ‘IW_PGW’ is not displayed within list displayed by accessing menu item ‘System’ -> ‘Status’ -> ‘Product Version Details’ (button below ‘Product Version’ field) for SAP_BASIS 750 and lower versions

Solution: Install IW_PGW 100 in relevant SAP Gateway system based on compatibility matrix mentioned within SAP note 1942072

1.2. Task Gateway service (/IWPGW/TASKPROCESSING) is not active

Detection Activity: Error ‘No service found for namespace /IWPGW/, name TASKPROCESSING, version 0002’ is raised in SAP Gateway error log

Solution: Activate Task Gateway service based on steps mentioned at Task Gateway Service Configuration - SAP Gateway - SAP Library

1.3. Incorrect system alias is used or incorrect software version is maintained within system alias

Detection Activity: Error ‘Data Provider implementation 'ZTM_TGW_SVC_MODEL_0002_BE' '01' 'DEFAULT' does not exist’ is seen in SAP Gateway error log

Solution: Create new system alias or update existing system alias as mentioned in Creating a System Alias - SAP Gateway - SAP Library. Ensure that relevant software version is used – for example, if SAP Business Workflow tasks are expected, then use ‘/IWPGW/BWF’. If new system alias is created, add this system alias to Task Gateway service as mentioned at Adding Additional System Aliases - SAP Gateway - SAP Library .

1.4. Data provider is not assigned to Task Gateway model

Detection Activity:

1. Error ‘Data Provider implementation 'ZTM_TGW_SVC_MODEL_0002_BE' '01' '/IWPGW/BWF' does not exist’ is seen in SAP Gateway error log
2. System alias is maintained correctly

Solution: Assign data provider to Task Gateway mode as mentioned at Assigning a Software Version to Service - SAP Gateway - SAP Library

1.5. Improper setup of SAP Gateway or backend systems

Solution: Ensure all relevant SAP notes mentioned within Release Information Note for My Inbox are applied to relevant systems. For My Inbox 1.0, refer to SAP note 2106212. For My Inbox 2.0, refer to SAP note 2221151

2. Incorrect translation for user decision text

Detection Activity: User decision text is always displayed in one language, irrespective of the login language., For example, approve action is displayed in English even though user has logged in Greek.

Solution:

1. Login to SAP Gateway system
2. Go to transaction SM59
3. Click on button 'Search'
4. Enter relevant RFC destination and then enter '3' in field 'Connection Type'
5. Click on button 'Start Search'
6. Double-click the relevant entry
7. Go to tab 'Logon & Security'
8. Maintain empty value in field 'Language'

3. Attachments cannot be uploaded

Solution:

1. Go to transaction /IWFND/VIRUS_SCAN
2. Ensure field 'Virus Scan Profile' is empty
3. Set flag 'Virus Scan Switched Off'
4. Click on button 'Execute' or press F8 key

4. Deletion of attachment is not possible

Explanation:

• Deletion of only own attachment is possible, whether created in Fiori or in backend – deletion is disabled for attachments created by other users and this is done for security reasons
• Attachment in workflow container is technically different from attachment on application business object. Only attachments in workflow container are displayed in My Inbox

5. Error in My Inbox after upgrade of component IW_PGW

Solution: Ensure that software components in SAP Gateway and backend systems are compatible as mentioned in SAP note 1942072.

6. How to create custom data provider for Task Gateway service

Solution: Refer to How to create a custom data provider for Task Gateway

7. Other issues

In case of issues that are not mentioned here, consider the following points.

• Ensure that all relevant SAP notes mentioned within Release Information Note for My Inbox are applied to relevant systems. For My Inbox 1.0, refer to SAP note 2106212. For My Inbox 2.0, refer to SAP note 2221151
• Ensure that SAP Gateway and backend systems have compatible software components based on compatibility matrix mentioned within SAP note 1942072
  
• For My Inbox related issues, raise a ticket to component CA-INB-FIO
• For Task Gateway service related issues, raise a ticket to component OPU-BSC-TGW
  

Hi all/Jutta Erlewein

I am unable to save the analysis path when I try to in the KPI based application.

I observe the following error in console:

Any idea what could be the issue here?

Regards,

Karan

Hi all,

I have configured KPI Based Analytical application. I am facing a peculiar issue with the Drill Down labels.

Please refer to the below screenshot.

Any idea what could be the issue here?

Regards,

Karan

We are having the same issue as described in Forum Thread DOM Exception 23 : TimeOut Error in iOS Device : My Leave Request V2.0

The application is working fine when is run from a browser in the same network.

However when we run it from Airwatch browser, it is populating this error and not submitting the request.

I already tried the solution suggestions to the referred thread from Sarbjeet Singh, however I cannot seem to get this working.

I extended the application and redefined the _postOData method. And also tried copying the application and making changes directly on the copy.

I replaced the contents of the method with the following.

_postOData:  function(sPath, sBody, successCallback, errorCallback) {

var oParameters = {};

oParameters.success = successCallback;

oParameters.error = errorCallback;

oParameters.async = true;

setTimeout( function() {

_modelBase.create(sPath, sBody, oParameters, successCallback, errorCallback);

},1000);

};

Neither did work.

Has anyone successfully implemented Fiori Leave Application in an Airwatch managed system?

Hello

I am facing some issues when running my app in Fiorilouchpad, it seems to be wrong javascript references

index.html

component.js

Fiori Launchpad opens the APP with the url: https://dgw.multipla.local/sap/bc/ui5_ui5/ui2/ushell/shells/abap/Fiorilaunchpad.html#ZAPUR_RESULTS-display

Problems:

Dear SAP Experts,

I need your help to give suggestion to solve my error. Gateway 7.50 retrieve truncated value. The screenshot of the value in debugger is like below:

This value 20 is should be 2008.

I have faced similar issue in GW 740 SP 13 and solved by solution in SCN discussion below. Now i faced similar issue after upgrade the gateway to 750 SP 03.

My SCN discussion before:

Empty Sales Order in Fiori Track Sales Order

I have checked several notes but still can't solve the issue.

2245413

2205402

Thanks & best regards,

Husin

Hi all!

Client ran report /UI5/APP_INDEX_CALCULATE in their on-premise Gateway and now some of the UI5 apps won't start. They used to work fine but now they give error like this:

File sap/z_nnnnxxyyrep/~A59C1CCD5B9A12053A6295CC654CCA77~5 NOT found!

File sap/z_nnnn_xx_yy/~93B3FFA1E94141A9D0982DB0523F9996~5 NOT found!

Launchpad is started with URL: /sap/bc/ui2/flp

But if I start it with /sap/bc/ui2/flp?sap-ushell-nocb=X# then the apps start up fine!

This clearly points to cache mechanisms but I haven't been able to get them working again. I have run all the clearing tricks I know of:

• /IWFND/CACHE_CLEANUP
• /IWBEP/CACHE_CLEANUP
• Clearing browser cache
• report /UI2/CHIP_SYNCHRONIZE_CACHE
• report /UI5/RESET_CACHEBUSTER
  
• report /UI2/DELETE_CACHE_AFTER_IMP
• report /UI2/DELETE_CACHE
• report /UI2/PAGE_CACHE_RESET
• report /UI2/INVALIDATE_GLOBAL_CACHES
• report /UI2/INVALIDATE_CLIENT_CACHES
• report /UI5/APP_INDEX_CALCULATE
• SMICM server Cache -> Invalidate Locally
• SMICM server Cache -> Invalidate Globally

- Gateway has SAP_UI 740 SP 12.

- SAPUI5 libraries are of version 1.28.9.

- The non-working apps are quite old, they use just index.html and they don't have SAPUI5.Component defined in LPD_CUST. But so are some of the other apps which are working happily.

Any further tips?

Thanks in advance!

br,

Ossi M

Hello All,

I am working on a newl created S4Hana system. and i am configuring some of the transactional apps with

Frontend components - UIS4HOP1 100

and Backend Component - SAP_BASIS 750

First I confirmed the required components are installed in the system

Next i activated the UI5 Service, Checked the Odata Service is working - by checking on the browser. Created the role for the fiori app. and gave the user the access.

Below in the table you can see the UI5 Services, Odata Services and the roles i am talking about. Ofcourse the App name which i am configuring.

Then the app is visible on the Launchpad. When i am clicking to open it, it is giving me an error, as below. Kindly share your expert comments to resolve this error.

I tried to debug the error, using the Google chrome debugger, I got 5 errors

2016-01-04 13:33:43 INTEROP service's ResolveLink operation returned 2 targets for hash '#ApplicationJob-show?JobCatalogEntryName=SAP_SCM_MRP', first one is used. - used target: {"id":"ApplicationJob-show~6Ik?JobCatalogEntryName=SAP_SCM_MRP","shellType":"FLP","postParameters":"JobCatalogEntryName=SAP_SCM_MRP","text":"Application Jobs","applicationData":"SAPUI5.Component=nw.core.appjobs","applicationAlias":"","applicationType":"URL","url":"/sap/bc/ui5_ui5/sap/nw_aps_apj","xappState":"","iappState":"","systemAlias":"","applicationDependencies":"{\"self\":{\"name\":\"nw.core.appjobs\",\"url\":\"/sap/bc/ui5_ui5/sap/nw_aps_apj/~03D547262FF423A7B836DE1A67E752A5~5\"},\"asyncHints\":{\"libs\":[{\"name\":\"sap.m\"},{\"name\":\"sap.me\"},{\"name\":\"sap.nw.core.applogs.lib.reuse\",\"url\":{\"url\":\"/sap/bc/ui5_ui5/sap/nw_aps_apl_lib/~686BEC20F9C8CC69BE07DEFBFAFBADE3~5\",\"final\":true}},{\"name\":\"sap.ui.core\"},{\"name\":\"sap.ui.commons\"},{\"name\":\"sap.ui.comp\"},{\"name\":\"sap.ui.table\"},{\"name\":\"sap.ushell\"}],\"components\":[{\"name\":\"sap.ca.scfld.md\"}]}}"}

ignored target: {"id":"ApplicationJob-show~62A?JobCatalogEntryName=SAP_SCM_MRP","shellType":"FLP","postParameters":"JobCatalogEntryName=SAP_SCM_MRP","text":"Application Jobs","applicationData":"SAPUI5.Component=nw.core.appjobs","applicationAlias":"","applicationType":"URL","url":"/sap/bc/ui5_ui5/sap/nw_aps_apj","xappState":"","iappState":"","systemAlias":"","applicationDependencies":"{\"self\":{\"name\":\"nw.core.appjobs\",\"url\":\"/sap/bc/ui5_ui5/sap/nw_aps_apj/~03D547262FF423A7B836DE1A67E752A5~5\"},\"asyncHints\":{\"libs\":[{\"name\":\"sap.m\"},{\"name\":\"sap.me\"},{\"name\":\"sap.nw.core.applogs.lib.reuse\",\"url\":{\"url\":\"/sap/bc/ui5_ui5/sap/nw_aps_apl_lib/~686BEC20F9C8CC69BE07DEFBFAFBADE3~5\",\"final\":true}},{\"name\":\"sap.ui.core\"},{\"name\":\"sap.ui.commons\"},{\"name\":\"sap.ui.comp\"},{\"name\":\"sap.ui.table\"},{\"name\":\"sap.ushell\"}],\"components\":[{\"name\":\"sap.ca.scfld.md\"}]}}"} sap.ushell_abap.adapters.abap.NavTargetResolutionAdapter

GET https://frcva9021aic.atisasg.com/sap/bc/ui5_ui5/sap/nw_aps_apl_lib/~686BEC20F9C8CC69BE07DEFBFAFBADE3~5/library-preload.json 403 (Forbidden)

2016-01-04 13:33:43 failed to preload 'sap.nw.core.applogs.lib.reuse.library-preload': Forbidden -  sap.ui.ModuleSystem

2016-01-04 13:33:48 Failed to load U5 component from #ApplicationJob-show?JobCatalogEntryName=SAP_SCM_MRP -  sap.ushell.renderers.fiori2.Shell.controller

2016-01-04 13:33:48 Could not open app. Try again later. - 

y @ core-min-0.js:85

error @ core-min-0.js:85

error @ core-min-1.js:16

(anonymous function) @ core-min-0.js:166

Can anyone please help me in resolving this.

Regards,

Shekhar

Hi All.,

               I want to control Backspace/Browser Back Button functionality in My custom Fiori app.

The issue is.,  If I Clicked outside Input control  and I pressed Backspace, by default it is taking browser back button functionality. 

Because of this, user is getting navigated from the current page to last visited page and user losing all other data which entered in rest of the fields.

Is there any possibilities of avoid this issue?

-Mahendran

Hi All,

I am working on a project and for some reason the webservice in the webide is still the old one.
I cleared the cache but still the old webservice is being shown. I checked the webservice that is being used on the webide and compared it with the one that is on the abap stack and there are a lot of differences.

Does anyone face a similar problem?

Kind regards,

Arun

Hello all,

As indicated in the Fiori Cloud Edition blogs, I checked available apps in the Fiori Library (category available on SAP HCP).

I'am not able to find the following apps in Fiori Cloud Edition despite they are mentionned in the library :

- Check Price and Availability

- Customer Invoice

- Track Sales Orders

Can you help me ?

Thanks for your feedback

Jeremy P.

Hi,

I'm trying to add Notification of Absence (NoA) to the Fiori Approve requests app.

After starting the NoA workflow the results  ( documents, workflow) can be seen in SBWP Inbox.

But when I Log in to the Launchpad the Approval app counts 0.

   When pressing on the tile: No Items are Currently available

This is my configuration:

Service:

Alias:

Scenario:

Task:

LPD_CUST:

Service URL: /sap/opu/odata/IWPGW/TASKPROCESSING;mo/ScenarioCollection?$filter=key%20eq%20'Z00_ABSENCE'

SP_Level:

Any suggestions on how to get the workflow items in the app are more then welcome!!!

Thank you.

Regards,

J.

Hi,

I want to implement some smart business apps in Fiori. I already installed the required backend and frontend components. But I want to know how to add those applications to the fiori launchpad. Please let me know if there is any step by step guide to implement.

(I'm trying to implement Total Receivables)

hi

how we can get the data from sap pm to fiori ,please provide architecture flow

Hi All,

I am trying to pass dynamic value in message box.

But unfortunately it doesn't work for me.

Please check below error screen.

Thanks,

Muthu

Hi experts,

The My Account Bank Worklist Web Dynpro App is configured according to Fiori app reference library (LPD_CUST has been configuration to use HTTPS connection to the backend).

We use HTTPS connection to the backend server (central hub environment, S/4HANA OP1511 FPS 02). Whenever clicking this APP in FLP, I see an emtpy screen. In web consule of Google Chrome, the following error is shown:
https://backend_server_hostname:backend_HTTPS_port/url
Failed to load resouce: net: ERR_INSECURE_RESPONSE

I can open this backend url with new tab and adding exception for certicate in Google Chrome.

However, we only want to public web dispatcher hostname and its HTTPS port to end users not backend server related hostname and port, how to fix this issue?

Regards,

Ning

Hello experts,

Landscape details:

ERP ehp7 system with standard fiori apps deployed (example my timesheet)

No separate gateway server

enterprise portal 740 SPS10.

Apache 2.4_17 installed on rhl

we already have users using portal using apache.

example - https://<apachehost.domain.com -> gives a login screen where LDAP credentials are entered, once entered it redirects to /irj/portal and gets you in.

I have also configured apache as reverse proxy for fiori apps using Apache as Reverse Proxy for Fiori Applications

This way, I have following working.

1. https://<apache.domain.com>/irj/portal - gets me to portal

2. https://<apache.domain.com>/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html - gets me to fiori launchpad.

Customer requirement - they need to use LDAP credentials, as well as use apache to access fiori ; so when users.

1. https://<apache.domain.com/irj/portal - it should take them to portal

2. https://<apache.domain.com/irj/portal/flp - should take them to their fiori launchpad

both above urls should take their AD credentials and log them on.

In order to achieve this, SAP recommended way is to have a webdispatcher which can call both urls - /irj/portal as well as well as sap/bc/ui5_ui5/ui2/ushell/...since portal is the only means to integrate with AD, and then use logon tickets between portal and backend, to make fiori apps visible on their homepage.

So instead of webdisp, i have apache redirecting to both portal and fiori backend urls. So I followed below procedure to integrate fiori apps within portal.

SAP Fiori Application Integration with SAP Enterprise Portal

After doing all the steps, this is the point where we have reached. All needed apache rules for fiori (nocanon et.all) are in place and working

https://<apache.domain.com>/irj/portal/flp gives us a portal login where we enter our AD user/password. Now based on portal (iveew roles) as well as logon tickets authenticating appropriate roles in backend, we can see the fiori tile on our home page (eg my timesheet), but when you click on mytimesheet, a blank theme opens up.

When running httpwatch i get a 404 with below links.

https://<apache.domain.com>/com.sap.portal.navigation.flp.resources/FFPWrapperApp/Component-preload.js

https://<apache.domain.com>/sapui5/resources/~201412111121~/sap/m/OverflowToolbar.js

i have made sure above are added as separate rules in httpd.conf , but it still doesn't help.

So to see if the iview properties are configured fine for flp, I did below.

https://<portalhost.domain.com:<port>/irj/portal/flp - it gives me a login, where i enter portal login/password, see the "my timesheet" app and upon clicking, get the following message - "could not open app due to configuration problem".

Now am not sure whether the issue is with the flp config, or is it with the apache rules not set correctly.

appreciate any help/inputs you folks can provide, if a similar scenario has been tried at your customers.

Thanks,

Anamika

Hi, I'm developing a Fiori custom web application and I need to open a pdf file in a xml view.

I've develop a custom oData service for implementing the method

/IWBEP/IF_MGW_APPL_SRV_RUNTIME~GET_STREAM

Returning the data stream as:

ls_stream-value = l_value.
ls_stream-mime_type = 'application/pdf'.
copy_data_to_ref( EXPORTING is_data = ls_stream                              CHANGING  cr_data = er_stream )

In xml view I've put

<core:HTML id="idFrame"/>

The relative controller is

var html = this.getView().byId("idFrame");
var url = "/sap/opu/odata/sap/*****('YYYYY')/$value";
html.setContent('<iframe src="' + url +'" width="100%" height="100%"></iframe>');

When I open the view nothing appears and in Chrome console I've got this message

How can I solve it out?

Kind regards,

Giacomo

As a ‘relatively’ new deployment option for SAP’s user experience, Fiori cloud edition simplifies and streamlines the implementation process of Fiori via a cloud service reducing the need for the installation, upgrade and back-up processes of the ABAP Front End Server using HANA Cloud Platform.

In this tutorial, you will learn how-to quickly implement My Inbox application using the advantage of Fiori Cloud edition to change one of the most daunting tasks that a majority of managers do on a regular basis – approve SAP workflows.

In this first step, I will configure the back-end system connection to access real service data in our project. Sign up and get started with the SAP Gateway Demo Consumption System using this link.

Click “Sign up here!” to connect your SAP HCP developer account to the demo backend system.

1. After a successful registration log on to the gateway system with your previously registered login data.

2. Execute SAP Business Workplace transaction code - SBWP to make sure that there is something in our workflow which can be assigned to a user.

3. Assign something to your workflow (in my case I already had two requests assigned, considering that you have been just registered you might have nothing in your workflow) by executing /nswxf

4. Create Notification of Absence filling some basic information and click on Save.

5. Repeat steps 3 and 4 until you reach three workflow items in your Inbox.

6. Log in to your HCP cockpit and go to Services > OData provisioning > Configure OData provisioning

7. Click on Roles and highlight GW_Admin and click Assign to assign your user ID and click Save – (repeat this process for GW_User)

8. Configure Destination to backend demo system (ES4) by clicking on Destinations > New Destination (make sure that your URL ends with – iwbep) and that your user and password details are reflecting your details from ES4 registration process.

9. Go to your OData provisioning service by clicking on Go to Service

10. This will open up OData Provisioning Administration page where you are going to register for OData Service.

11. Select your Destination by clicking on your backend demo ES4 and search for OData service needed for My Inbox Fiori application.

12. In order to pick the right OData service go https://fioriappslibrary.hana.ondemand.com/ and click on SAP Fiori apps on SAP HCP filter for My Inbox > Implementation Information > Configuration and find OData Services (TASKPROCESSING version 002)

13. Go back to your OData Provisioning Administration screen and register TASKPROCESSING version 2 service

14. Test the OData service by opening the Service Document

15. Go to Destinations > New Destination and create the destination on the account level which points to your gateway as a service

16. Go to Subscriptions and find Fiori Cloud edition provided My Inbox Application > crossfndfioriinbox

17. Edit the required destination and point to mapped account ES4_ODP

18. Go to Subscriptions > HANA Cloud Portal > Go to Service

19. Click on Site Directory > Fiori Tile

20. Click on My Inbox tile which will the reflect number of workflow items (previously created notifications of absence)

Special Thanks to HCP Product Management team and Suparna Deb on invaluable #hijackingMay session covering HCP, OData Provisioning!